Cancellation policy

Subscriptions

By purchasing a subscription, you will receive repeat deliveries. Your subscription has an initial and recurring payment feature.

Your payment details will be stored securely and you'll be charged for each of these deliveries.

Initially your subscription will auto renew 2 days earlier than the normal schedule (12 days) in order to avoid any interruptions in supply due to postage/courier delays.

You can cancel your subscription at any time from within your account on our website. Your subscription will terminate on the day that you cancel providing you cancel by 7am UK time. Please note that cancellation requests submitted after 7am UK time will not be effective until the following day.

Every effort will be made to cancel your subscription on the day you cancel your subscription but if it is after 7am your order may have already been processed and left our fulfilment centre.

We automatically send out email reminders 3 days before each upcoming order is processed and payment is taken.